SPG Solar Customer Service
and Warranty Department
SPG Solar provides extensive customer service for all of our customers, from homeowners to large scale businesses and government facilities. We are your dedicated source for maintenance, monitoring, and knowledge of systems long after the installation is complete. Our analysis services are second to none and our Field Service Team has years of experience which means rapid response time to inquiries.
With the unique systems SPG Solar has installed and our diverse customer base, we have created a dynamic department with specialized service teams dedicated to our individual customers needs. With both accommodating office staff and knowledgeable field technicians, you will feel confident that SPG Solar is available to answer all your questions from the first contact until years after your system has been completed. For more information and details on the service levels available to you please visit our Customer Service and Warranty Pages for Homeowners or Businesses.
Informative System Guide
SPG Solar provides a comprehensive Photovoltaic (PV) System Guide to all system owners. This resource is your map to understanding your systems operations and maintenance, design, equipment and warranties. With all the information compiled in a simple and easy to read format, when questions arise about the solar system all the details are in one place and SPG Solar’s Customer Service Department can promptly assist you.
Rapid Response
Our experienced Customer Service and Warranty Department is available for complete customer support. With an in-house Warranty and Maintenance Team and dedicated Field Staff throughout the states we serve, SPG Solar can quickly respond to questions or visit your site to ensure your solar system is performing optimally.
Maintenance, Troubleshooting & Service
SPG Solar has been designing, installing and maintaining systems since 2001. With our extensive experience and hands-on approach we understand what it takes to maintain, troubleshoot, and service solar systems. Commercial systems include an annual maintenance check through the warranty period to ensure all equipment is operating properly. However, if conditions arise throughout the remainder of the year our team is available to quickly pinpoint and identify the most relevant issues regarding your system and restore full functionality.
Full Service Warranty
Our clients are offered full service warranties for up to 10 years. With few to no moving parts, and annual maintenance checks, our systems equipment is closely monitored to ensure a long operating life. In addition to the SPG Solar workmanship, equipment and service warranty, we also provide to our customers the manufacturers warranties which cover equipment for up to 20-25 years. With our quality installation and knowledge of system operation over time, we can guarantee that your system will have optimal performance with little to no down time.
For all Customer Service and Warranty needs please contact us at 1 888 774 1999 or Click here to fill out the form and pick "Customer Service" in the "Interested in:" section and an appropriate person will be in touch with you.